Are your services really free?
Yes. Welcoming, initial psychological listening, legal guidance and service guidance are all completely free.
Is the conversation confidential?
Yes, every conversation takes place in a private and respectful space. For details on how we handle personal data, see our privacy policy.
How can I contact you for the first time?
You can write or call us at 327 561 9373 (also via WhatsApp), email info@altresponde.it, or come visit us directly during our public opening hours.
What are your opening hours?
We are open to the public Monday to Friday, from 5:00 to 7:00 pm. The phone helpline remains available 24/7.
Do I need to be a member of something to access the services?
The centre was created to welcome anyone in the LGBTQIA+ community who needs to be listened to or supported. For specific information about your situation, contact us: we’ll help you understand the most suitable path.
Do you speak languages other than Italian?
Our informational material is also available in English, French and Spanish. For direct support in other languages, contact us to check availability.
Do you offer training for schools or businesses?
Yes, we organize tailor-made workshops and training courses: you can find all the information on the Training page.
How can I support the centre?
You can follow us on social media, spread the word, or become a volunteer through the promoting organizations. You’ll find all the details on the Support us page.
Didn’t find the answer to your question?